Administrative Clerk, Assessment Litigation Job Details

Date: Jun 20, 2025

Location:

Pickering (Durham FO), ON, CA

Type of Position: Permanent ( Standard Req Only)

Type of Position:

Number of Positions: 1

Salary Min: $55,760.00

Salary Max:

Description:

Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand?

Become a Administrative Clerk, Assessment Litigation with MPAC

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

Equity, Diversity, Inclusion and Anti-Racism

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We are taking important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

Job Description

What makes you great for this role?
You are an agile person who can plan, organize, and coordinate the delivery of administrative and clerical support to the Director and Managers of Legislation and Policy Support Services.

We have:

A team of highly skilled, dedicated and collaborative staff to work with
Leadership that supports you
An enterprise that embraces change
A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support

You have:

Completion of a Secondary education
At least 2 years of clerical/administrative experience handling high volumes of documentation within tight timelines
Proficiency in the use of the Microsoft Office suite of products including Excel, Word and PowerPoint
Attention to detail coupled with good data entry and problem solving skills
Good communication skills with a strong customer service orientation
Strong organization, time management and teamwork skills
Communication (oral and written), influence and negotiation skills to negotiate service level agreements, and develop and deliver effective and persuasive presentations on critical information technology issues
Problem solving and analytical skills to analyze and troubleshoot complex system issues as required
Research skills to research industry standards, policies, procedures, frameworks, etc. with respect to security controls

Nice to have:

Completion of a college diploma in legal/office administration, paralegal, law clerk, or a related field

What you will do:

Review, track, route all assessment appeal related documents/correspondence received and maintain the Work Management System (WMS) in order to meet MPAC’s procedural obligations for upcoming hearings
Reconcile monthly Assessment Review Board (ARB) and MPAC appeal data to ensure all active appeals are accurately captured in WMS and conduct any required follow-up
Maintain a library of hard copy and electronic copies of all ARB Decisions, Board Orders, RAFs etc and assist staff with document retrieval as required
Assist in triaging of Statement of Issues (SOI’s) from Appellants/Representatives and conduct appropriate routing and follow-up to ensure adherence to timelines
Schedule internal branch meetings / sectional training sessions, and arrange venue logistics
Provide administrative support services to the Case Management location staff

Additional Information:

Requisition ID: 2630
Job Type: Union
Closing Date: July 4, 2025

Ready to apply?

Please note, only applications submitted through the Applicant Tracking System will be accepted.

Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting, you are providing your consent to MPAC to share your name, email address and phone number with Mintz, to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC, should you be the successful incumbent.

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

Persons with disability who need accommodation in the application process or those needing job postings in an alternative format may email their request to careers@mpac.ca.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.

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