Cloud Operations Analyst - Temporary Assignment up to 6 months Job Details

Date: Sep 16, 2024

Location:

Pickering, ON, CA

Type of Position: Temporary

Type of Position:

Number of Positions: 1

Salary Min: $77,512.00

Salary Max:

Description:

Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand? Do you have a passion for big data and cloud computing – and know the benefit of using data to improve business practices?

Become a Cloud Operations Analyst - Temporary Assignment up to 6 months with MPAC

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

Our Information Technology team works closely with each department across the business to design, build and deliver innovative solutions that help make MPAC an international leader in the property assessment industry. The way we think about technology is different, and our teams are proud to share their knowledge and contribute to meaningful, technology-enabled success stories that enhance operational intelligence and customer service delivery. We tackle complex problems collaboratively in an agile environment, and are committed to ensuring MPAC technology is consistently available, scalable, performance-based and secure. We’re a group of forward-thinking and talented professionals who stay ahead of the game by using open source technology, cutting-edge cloud computing, advanced analytics and predictive and machine learning models. Learn more at mpacspark.ca

Equity, Diversity, Inclusion and Anti-Racism

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We take important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

Job Description

What makes you great for this role?

You provide operational and technical support to the adoption and integration of Cloud technologies within the IT environment by supporting the evaluation and deployment of Cloud services, systems and applications in accordance with established policies and procedures.

We have:

A team of highly skilled, dedicated and collaborative staff to work with
Leadership that supports you
An enterprise that embraces change
A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support

You have:

Post secondary degree/diploma in a related field, completed or in progress
Minimum 3 years of experience within IT required, preferably supporting a Cloud native environment
Intermediate Cloud Certification required
Familiarity with the operation and maintenance of cloud technologies
Knowledge of IT systems environments including operating systems, networking, applications, platforms, and databases
Ability to manage competing priorities requiring flexibility, time management, multi-tasking and ongoing prioritization of work
Strong analytical and problem-solving skills to troubleshoot technical issues
Good attention to detail and judgement to determine when to escalate service issues to senior technical staff
Ability to work both independently and as part of a team, with the willingness to share ideas and solutions to technology challenges
Excellent communication and interpersonal skills; demonstrated experience providing quality customer service is essential
Perform duties off hours and on an on-call basis as required

Nice to Have:

Experience supporting a Cloud native environment
Certification in AWS (Associate Level)
Knowledge and experience with scripting and CI/CD pipelines

What you will do:

Provide front line technical support to MPAC staff regarding issues with cloud services, systems and applications
Support Cloud Operations with incident response including investigating alerts and participating in issues resolution
Support the Cloud Operations team with the technical setup of Cloud resources and with the development of scripting to automate everyday tasks
Provide support in times of coverage to set up CI/CD deployment pipeline, monitoring, configurations management and incident response and deploy workloads using Cloud native tools and technologies
Maintain the patch management process and provide technical support to the agile development teams
Utilize existing documentation and frameworks to assist with general Cloud Governance
Keep up-to-date with trends and upcoming technological advancements

Additional Information:

Requisition ID: 2179
Job Type: Union
Closing Date: September 27, 2024

Ready to apply?

Please note, only applications submitted through the Applicant Tracking System will be accepted.

Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting, you are providing your consent to MPAC to share your name, email address and phone number with Mintz, to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC, should you be the successful incumbent.

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

Persons with disability who need accommodation in the application process or those needing job postings in an alternative format may email their request to careers@mpac.ca.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.

Stay connected: