Job Description

What makes you great for this role?

You are a strategic and collaborative HR professional with expertise in employee and labour relations. You provide guidance on ER/LR strategies, policies, and workplace issues, including disputes, investigations, and collective bargaining. Using strong analytical, conflict-resolution, and negotiation skills, you deliver practical and fair solutions with accountability and transparency. You communicate decisions clearly, navigate complex situations with professionalism, and help foster a safe, respectful, and high-performing workplace.

We have: 

• A team of highly skilled, dedicated and collaborative staff
• Leadership that supports you
• An enterprise that embraces change
• A work environment that has flexible work locations (including hybrid), hours of work and overall employee wellness support

You have: 

• Post-secondary education in Industrial Relations, Human Resources, Business Administration, or related field, or an equivalent combination of education, training and experience
• 5 years of experience in human resources, with 3 years specializing in employee and labour relations role within a broader public sector agency and/or medium to large sized private or public corporation with unionized workforces
• Strong knowledge of employment legislation, collective agreements, and labour relations frameworks
• Proven ability to handle sensitive information with discretion and maintain confidentiality
• Excellent written and verbal communication skills, including the ability to interact effectively with union representatives, employees, and management
• Conflict resolution, mediation, and negotiation skills
• Demonstrated organizational, analytical, and problem-solving skills
• Self-motivated, proactive, flexible and able to work in a high performing work environment
• Willingness to travel occasionally to head office and field offices across Ontario as needed

Nice to have: 

• Certified Human Resources Professional/Leader (CHRP/L) designation

What you will do: 

• Develop and administer the grievance management process, including mediation, arbitration procedures, and negotiation of settlements
• Lead investigations of employee misconduct and provide guidance on corrective actions
• Advise managers on the implementation, interpretation, and application of Employee and Labour Relations policies, legislation, and collective agreements
• Facilitate mediation sessions to resolve workplace conflicts and build positive working relationships
• Collaborate with union representatives and participate in union-management committee meetings
• Support collective bargaining preparation and negotiations alongside senior management
• Develop and maintain policies, procedures, and documentation for employee and labour relations, health and safety, and WSIB matters, ensuring compliance with organizational standards and legislative requirements
• Implement and oversee health and safety programs, including Joint Health & Safety Committees and ergonomics, while managing accident reporting, WSIB compliance, and related records
• Provide backup support for leave management and disability claims processes as needed
• Monitor compliance with labour laws, regulations, and collective agreements, and implement corrective actions as necessary
• Provide guidance on workplace accommodations and return-to-work plans
• Track metrics, analyze trends, and provide insights to inform policy improvements and proactive strategies
• Undertake other duties as assigned