Junior Infrastructure Analyst - Temporary Assignment up to 18 Months (5) Job Details

Date: Jun 19, 2024

Location:

Pickering, ON, CA

Type of Position: CO-OP( Student Req )

Type of Position:

Number of Positions: 1

Salary Min: $62,342.00

Salary Max:

Description:

Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand? Do you have a passion for big data and cloud computing – and know the benefit of using data to improve business practices?

Become a Junior Infrastructure Analyst - Temporary Assignment up to 18 Months (5) with MPAC

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day. Learn more.

Our Information Technology team works closely with each department across the business to design, build and deliver innovative solutions that help make MPAC an international leader in the property assessment industry. The way we think about technology is different, and our teams are proud to share their knowledge and contribute to meaningful, technology-enabled success stories that enhance operational intelligence and customer service delivery. We tackle complex problems collaboratively in an agile environment, and are committed to ensuring MPAC technology is consistently available, scalable, performance-based and secure. We’re a group of forward-thinking and talented professionals who stay ahead of the game by using open source technology, cutting-edge cloud computing, advanced analytics and predictive and machine learning models. Learn more at mpacspark.ca

Equity, Diversity, Inclusion and Anti-Racism

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We take important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

Job Description

What makes you great for this role?
You are a team-oriented person who can assist the Information Technology branch in the support for technology infrastructure by providing operational and technical support.

We have:

A team of highly skilled, dedicated and collaborative staff to work with
Leadership that supports you
An enterprise that embraces change
A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support

You have:

Currently enrolled or a recent graduate in a post-secondary education in computer science/technology support or related field
Knowledge of IT systems environments including operating systems, networking, applications, platforms, and databases
Strong interest in automation technology and standards
Creative thinking and problem solving to troubleshoot technical issues
Open communication – an ability to clearly convey thoughts, both written and verbally and proactive in asking questions to seek clarification and understanding
Self-motivation, able to manage competing priorities and work with minimal supervision
A willingness to embrace collaborative sharing of ideas and solutions to technology challenges within a team environment
The ability to perform duties off hours and on an on-call basis as required

Nice to have:

Knowledge of Open System Interconnection (OSI) model, scripting languages, virtualization and cloud technologies
An understanding of agile methodology
Knowledge of audio/visual equipment and technology

What you will do:

Provide operational and technical infrastructure support of new and enhanced systems, sub systems and services
Provide two tier support to systems and/or applications and provide assistance to end users by identifying any production issues
Log, triage and draft responses to service requests and incidents in accordance with established procedures and guidelines
Assist in developing code to automate processes, including monitoring, logging and infrastructure as code
Provide configuration support of cloud infrastructure and ensure connectivity of all types of workstation operating systems used by MPAC
Assist in building new servers and deploying software to the new server in a cloud environment
In collaboration with the IT team, perform troubleshooting, issues resolution and support to front line staff in their daily use of technology and systems
Provide support in User Maintenance (setup/move/remove computers, monitors, audio/visual, mobility) and with the installation/upgrading/uninstallation of software
Apply and follow MPAC’s security best practices

Additional Information:

Requisition ID: 2029
Job Type: Union
Closing Date: July 3, 2024

Ready to apply?

If you are interested in this opportunity, please verify with your post-secondary institution that you can commit to the full work term indicated. There are opportunities for students currently enrolled in post-secondary or those who have graduated within the last year.

Please note, only applications submitted through the Applicant Tracking System will be accepted.

Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting, you are providing your consent to MPAC to share your name, email address and phone number with Mintz, to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC, should you be the successful incumbent.

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

Persons with disability who need accommodation in the application process or those needing job postings in an alternative format may email their request to careers@mpac.ca.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.

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