Summer Student - IT (Support Desk) Job Details

Date: Mar 13, 2026

Location:

Pickering, ON, CA

Type of Position: Summer Student ( Student Req )

Type of Position:

Number of Positions: 1

Salary Min: 17.60

Salary Max: 19.35

Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand? Do you have a passion for big data and cloud computing – and know the benefit of using data to improve business practices?

Become a Summer Student - IT (Support Desk) with MPAC

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

Our Information Technology team works closely with each department across the business to design, build and deliver innovative solutions that help make MPAC an international leader in the property assessment industry. The way we think about technology is different, and our teams are proud to share their knowledge and contribute to meaningful, technology-enabled success stories that enhance operational intelligence and customer service delivery. We tackle complex problems collaboratively in an agile environment, and are committed to ensuring MPAC technology is consistently available, scalable, performance-based and secure. We’re a group of forward-thinking and talented professionals who stay ahead of the game by using open source technology, cutting-edge cloud computing, advanced analytics and predictive and machine learning models. Learn more at mpacspark.ca

Equity, Diversity, Inclusion and Anti-Racism

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We take important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

Job Description

What makes you great for this role?
You are a customer-focused individual who enjoys helping others solve technical problems and learning how technology supports day-to-day operations in a large organization. You are eager to gain hands-on experience providing technical support to staff while developing your knowledge of IT infrastructure, systems, and service delivery. You are excited to work with experienced IT professionals and contribute to providing reliable technology services that support the organization.

We have:

A team of highly skilled, dedicated and collaborative staff
Leadership that supports you
An enterprise that embraces change
A work environment that has flexible work locations (including hybrid), hours of work and overall employee wellness support

You have:

Current enrollment in a post-secondary program in Computer Science, Information Technology, Technology Support, or a related field, with a confirmed return to school in September
Basic understanding of computer systems, operating systems, and common workplace technologies
Familiarity with Microsoft Office products (Outlook, Word, Excel, PowerPoint)
An interest in troubleshooting hardware, software, and connectivity issues
Strong analytical and problem-solving skills with a willingness to learn new technologies
Strong communication and customer service skills when assisting users with technical issues
The ability to prioritize tasks, stay organized, and work both independently and as part of a team
Must meet Ontario's minimum working age for the job duties required

Nice to have:

A practical undersatnding of agile or collaborative team environments

What you will do:

Provide front-line support to MPAC staff by assisting with basic technology issues and service requests related to hardware, software, and connectivity
Help troubleshoot and resolve common technical issues under the guidance of senior IT staff
Assist with documenting service requests, troubleshooting steps, and resolutions in the IT service management system
Assist with basic system setup activities such as workstation configuration, software installation, and user access support
Help monitor and maintain technology systems to ensure reliable service delivery
Support the IT team in maintaining secure technology practices and following established procedures and standards
Participate in team discussions and service desk activities to learn how IT infrastructure services are delivered and supported across the organization
Perform other duties as assigned

Summer Student Wage Rates:

Summer Students currently enrolled in secondary school or students working solely on administrative activity: $17.60 per hour
Summer Students enrolled in post-secondary, first-time hire: $18.35 per hour
Summer Students enrolled in post-secondary, returning employment: $19.35 per hour

Duration of Employment: May through to the end of August

Additional Information:

Requisition ID: 2944
Existing Vacancy: No
Job Type: Union
Closing Date: March 26, 2026

Ready to apply?

Please note, only applications submitted through the Applicant Tracking System will be accepted.

Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting, you are providing your consent to MPAC to share your name, email address and phone number with Mintz, to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC, should you be the successful incumbent.

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

Persons with disability who need accommodation in the application process or those needing job postings in an alternative format may email their request to careers@mpac.ca.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.

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